Shipping Policy
Fast, reliable shipping for all your microcontrollers, sensors, and robot kits needs
Shipping Information
One flat rate on every order, and free standard shipping once your cart reaches $99.99
Standard Shipping
5-7 business days
Orders under $99.99
Free Shipping
5-7 business days
Orders $99.99+
Shipping Details
Processing Time
Orders are typically processed and shipped within 1-2 business days. Orders placed after 2:00 PM EST will be processed the next business day.
Delivery Areas
We ship to all 50 US states and Canada. International shipping is available for select countries. Please contact us for international shipping rates.
Tracking Information
All orders include tracking information. You will receive an email with tracking details once your order ships. You can also track your order through your account dashboard.
Shipping Carriers
We primarily use UPS, FedEx, and USPS for shipping. The carrier is automatically selected based on your location and shipping method to provide the best service and rates.
Shipping Policies
Business Days
We ship Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will be processed the next business day.
- • Monday - Friday: Normal processing
- • Saturday - Sunday: Processed Monday
- • Federal Holidays: Processed next business day
Order Modifications
Once an order is placed, modifications can only be made within 1 hour of placement. After that, the order will be processed as-is.
- • 1 hour window for changes
- • Contact customer service for urgent changes
- • Shipping address changes may delay delivery
Damaged Items
If you receive damaged items, please document the damage with photos and contact us within 48 hours of delivery.
- • Document damage with photos
- • Contact us within 48 hours
- • We'll arrange replacement or refund
Missing Items
If your package arrives with missing items, please check the packing slip and contact us immediately.
- • Check packing slip first
- • Contact us immediately
- • We'll ship missing items promptly
Frequently Asked Questions
When will my order ship?
Most orders ship within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order ships.
Do you ship internationally?
Yes, we ship to select international destinations. Please contact us for specific rates and delivery times for your country.
Can I change my shipping address after ordering?
Address changes can be made within 1 hour of placing your order. After that, please contact customer service for assistance.
What if my package is damaged?
Document the damage with photos and contact us within 48 hours. We'll arrange a replacement or refund immediately.
Is there a minimum order for free shipping?
Yes, orders of $99.99 or more qualify for free standard shipping. This applies to all US and Canadian addresses.
Ready to Order?
Browse our selection of microcontrollers, sensors and robot kits